Privacy Policy

Last updated: November 4, 2025

Introduction

SwipeCare ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide, including:

  • Account information: name, email, phone, password
  • Profile information: credentials, licenses, experience, availability
  • Professional information: qualifications, certifications, references
  • Contact information: mailing address, phone number
  • Payment information: billing address (payment processed through Stripe)
  • Communication: messages, inquiries, feedback

1.2 Information Collected Automatically

We automatically collect:

  • Device information: device type, operating system, browser type
  • Usage data: pages viewed, time spent, features used, clicks
  • IP address and location data (approximate)
  • Cookies and similar technologies

1.3 Information from Third Parties

We may receive information from:

  • Healthcare verification services (Nursys)
  • Background check providers
  • Social media platforms (if you connect your account)
  • Business partners and affiliates

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Match candidates with employers
  • Verify credentials and licenses (Nursys integration)
  • Process payments and transactions
  • Send transactional emails (confirmations, updates)
  • Send marketing communications (with consent)
  • Comply with legal obligations
  • Prevent fraud and ensure security
  • Analyze usage patterns and improve the platform

3. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and data by contacting legal@swipecare.io. Some information may be retained longer for legal compliance or fraud prevention.

4. Data Sharing & Disclosure

4.1 With Other Users

Your profile information (name, credentials, experience, location) is visible to matched users on the platform. This is necessary to facilitate connections.

4.2 With Service Providers

We share data with third-party service providers for:

  • Supabase (database and authentication)
  • Stripe (payment processing)
  • Anthropic Claude (marketing copy generation)
  • Unsplash (location photos)
  • Nursys (license verification)
  • Cloud infrastructure providers

These providers are contractually obligated to use your data only for providing services to us and are not permitted to use it for their own purposes.

4.3 Legal Requirements

We may disclose information if required by law, such as responding to legal process (subpoena, warrant), protecting rights or safety, or preventing fraud.

4.4 Business Transfers

In the event of merger, acquisition, or sale of SwipeCare assets, your information may be transferred as part of that transaction.

5. Your Data Rights (GDPR & CCPA)

If applicable, you have the right to:

  • Access: Request a copy of your personal data
  • Correction: Correct inaccurate information
  • Deletion: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in portable format
  • Restrict: Restrict how we use your data
  • Opt-out: Opt out of marketing communications

To exercise these rights, contact legal@swipecare.io with your request and identity verification.

6. Cookies & Tracking

We use cookies and similar technologies to remember preferences, understand usage, and provide personalized experiences. See our Cookie Policy for details.

7. Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls. However, no security system is impenetrable. We cannot guarantee absolute security of your information.

8. Children's Privacy

Our Service is not intended for users under 18 years old. We do not knowingly collect information from children. If we become aware of such collection, we will take steps to delete the information.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

10. International Data Transfers

Your information may be processed in countries other than where you reside, including the United States. By using our Service, you consent to such transfers.

11. Changes to This Policy

We may update this policy periodically. We will notify you of material changes by updating the "Last updated" date. Your continued use of the Service constitutes acceptance of changes.

12. Contact Us

For privacy inquiries, requests, or concerns, contact us at:

Email: legal@swipecare.io
Address: SwipeCare, [Your Business Address]

This Privacy Policy is provided for informational purposes. For legal advice, consult an attorney.